We further expand our quality support services by introducing the Service Level Agreements (SLA). Pay a very minimal fee on a monthly basis instead of paying service charge on a per job basis.

Our SLA services; such as remote helpdesk support, on-site service & support and the provision of temporary loan equipment wherever possible, covers for the products included in the agreement.

By availing our SLA, you centralize the point of contact for network and hardware maintenance services to just one company and unload you of coordinating to different suppliers and service providers.

Progressive Ideas Service Level Agreements:

• Standard - Hardware, Operating System, Anti-virus, Local Area Network(LAN) and Internet
• Premium - Standard package plus Server
• Elite - Premium package plus Systems

Note: Packages can be customized

If you're interested in our maintenance service, contact us and we'll send you a questionnaire that will help us customize a package for your specific needs.

Avail now of our maintenance service and we will give you a discount on the following premium services:

• I.T. Project Management
• Systems Analysis and Design for Customized Systems
• Systems Development & Implementation
• Web Development

Profile of our Engineers, Analysts and Consultants are available upon request

For more details, call us at the following numbers: 636-7661/63; 636-7722 or send us an email.